FAQs
Frequently Asked Questions:
Where can I find information about my order?
Every order should receive a digital order confirmation with information regarding your recent purchase. Please refer to any emails/texts from MonJude Studio for order information!
Is your packaging eco-friendly?
Yes! All shipping and packaging supplies used at MonJude Studio are made from recycled materials and are recyclable or reusable, so you can feel confident that any purchase made through my business isn't producing tons of plastic waste on our planet. Read more about my eco-friendly mission here.
How long are shipping processing times?
Please allow 3-7 business days for your orders to ship. For more information on my shipping policies, click here.
How much is shipping?
I offer free shipping for all U.S. orders over $50! Shipping rates are automatically calculated by USPS. Each order includes a tracking number along with email/text updates. Find my full shipping policy here.
NOTE: Due to the larger impact of the COVID-19 outbreak (etc), USPS has been experiencing a high volume of mail delivery delays. I apologize for the inconvenience this may cause you all and encourage you to continue to use our postal service and remain politically active in (y)our communities to ensure the survival of a non-privatized mailing system! Click here to shop at the USPS store to help directly fund the service.
Do you ship internationally?
Yes! International shipping rates are automatically calculated by DHL Express.
Do you take commission requests?
Yes! I recently opened up my commissions and am now open to taking on custom projects. Please fill out this contact form if you have any commission inquiries!
Do you sell wholesale?
Yes, but... MonJude Studio is currently a one person operation so I have a very limited capacity when it comes to wholesale orders! Because of this, only a few select styles are available for wholesale orders. I'd be happy to review any wholesale inquiries via email.
How do I care for my handmade jewelry?
A link to my full handmade jewelry care instructions can be found here. Please feel free to reach out with any additional questions!
When do you restock your creations?
Shop updates are usually monthly, meaning I have roughly 12 official updates a year. However, I do on occasion have surprise mini updates every once in a while (stay up to date on any mini updates on my Instagram). Considering each item is uniquely handmade, quantities are limited each update.
How do you decide your prices?
Each and every item is handcrafted with a lot of effort, patience, craftsmanship, and love. I use a special pricing formula to calculate prices to ensure all prices are set fairly! I do everything I can to keep my prices as affordable as possible so that everyone has the opportunity to purchase something beautiful from MonJude Studio!
I have questions that weren't answered on this page! How do I contact you?
My contact information can be found at the link labeled "Contact Info" at the very bottom of this webpage. I'm excited to hear from you!