Política de envío

Thank you for visiting and shopping with MonJude Studio. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Orders are typically processed within 3-7 business days unless stated otherwise. Orders are not regularly shipped or delivered on Sundays or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

All shipping rates are automatically calculated by USPS. Delivery rates and dates vary based on distance to MonJude Studio. All orders are shipped out as First Class Packages with USPS. Estimated delivery time for first class packages are 1-3 business days after being processed.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

MonJude Studio ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Damages 

MonJude Studio is not liable for any products damaged or lost during shipping. However, if you received your piece damaged, please contact me at orders@monjudestudio.com to ensure we resolve the issue.

Please save all packaging materials and damaged goods before sending a damaged claim.

International Shipping Policy

Shipment processing time

Orders are processed within 3-7 business days unless stated otherwise. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

All shipping rates are automatically calculated based on international carrier rates.

Delivery dates vary based on distance to MonJude Studio. Estimated delivery time for packages can be tracked via your order's tracking information.

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Damages 

MonJude Studio is not liable for any products damaged or lost during shipping. However, if you received your piece damaged, please contact us at orders@monjudestudio.com to ensure we resolve the issue.

Please save all packaging materials and damaged goods before sending a damaged claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.